What We Collect and Why We Hold It
When you create an account, we collect the name, email address and phone number you provide. If you deposit using bKash, Nagad or Rocket, the transaction reference and wallet number associated with that payment are logged against your account for verification and withdrawal matching. We do
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not store your full wallet PIN or bank credentials. We use device identifiers and session data to keep your account secure — for example, flagging a login from an unfamiliar device so we can send you a confirmation step before access is granted. This activity data
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is not shared with advertisers. We may share limited data with payment processors — specifically the mobile wallet operators — only to the extent needed to confirm a transaction is valid. Any data sharing with third parties is governed by contracts that restrict how they may
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use your information. Retention periods follow the requirements of the jurisdictions in which we operate; where local law and eligible region rules apply, we keep records only as long as those rules require. You can contact our support team to ask what data we hold and
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request corrections to any inaccuracy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.